I sent my car to a dealership so that they would check my car out. I paid for a new battery, tire rotation and an oil change. That's all they did. The oil light is still on in my car and they didn't even look if it needed anything else. This was really subpar effort.
Had my daughters vehicle in on a Thursday for a check engine light and technician notifies me of an oil leak. Since they already have it up on the lift I suggest they keep it all day Friday and even Saturday if necessary to diagnose where it's leaking from and David agrees. We come to pick it up late Saturday and it wasn't touched the entire two days. The other gentleman that was there when we picked it up was nice but knew nothing and since it was davids day off couldn't do anything. Frustrating.
I was offered a preferred coupon for a lube, oil change, as well as multi point inspection, mini detail, break inspection, and tire rotation. It took 4 hours, and I got an oil change. Nothing else. Pretty dissatisfied. But for the price of the special offer, I guess you get what you pay for.
I brought my car in for a recall and when I got my car back the problem was not fixed and my car is still setting a code for the part that was replaced. When I called service to ask if by chance the part that was replaced could be bad, the service person told me that the part was working fine, however it is obviously not. They wanted to charge me $120 just to tell me what other things could be contributing to the problem. This is the second time I have taken my car in for a recall repair and I feel that the repairs were not done correctly. I will never bring my car to this shop again, and I will not recommend this shop to anyone.
Rich did a great job - overall. I had a total examination of my car - two new tires, rotated and balanced. I had to return it the following week because of shaking in the steering wheel - Made an appointment for Monday - But when I showed up, they didn't have the man-power to correct it, so asked that I return later that week. On the first occasion, they didn't have time to wash the car after servicing it. When I returned, they said that they still couldn't wash it - and apologized. Suggestion: It this happens why not give a complementary car wash at a local business. Thanks, James Simmons