474 Reviews Found
Confirmed Service Customer
Your staff is not friendly. The several times I’ve interacted with service team seem like an imposition to them. It’s too bad since I bought my car from your dealership, and paid for a warranty. What isn’t 100% covered under my warranty, I just take my car to my other mechanic. He’s really nice, service is great, and they explain things if you have questions. If you ask your service team questions, I feel like the people I’ve interacted her with are really curt and evasive. It’s like they don’t want you to know the details of what’s going on with your own car. That’s strange.
Tara S.
BEND
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Sales Customer
Our salesman was helpful, knowledgeable and didn’t push us to anything we didn’t want
Rachel H.
REDMOND
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
It took longer than expected, but everyone was very helpful and friendly.
Warren K.
EUGENE
Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Had our new Silverado in for repair, def hose was leaking, they gave us a loaner pickup because we had a trip planned to Baker City. Thanks
David P.
CRESCENT LAKE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Chevrolet of Bend
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Confirmed Service Customer
Ben is awesome and the best in service he got us in and out
Skylar B.
BEND
Business Response
Our staff is committed to providing each of our clients with the best automotive experience and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
We had a rocky start with the them in a previous interaction, but we received a call from Terry, the service manager who assured us we would not have another experience like that. Terry went out of his way to make sure our experience was a positive one. He listened to our frustrations and this time when we brought our car in, it was great. We were in and out, they worked on some issues with the car that were easy to fix and installed our heating steering wheel. We appreciate the time Terry took with us and we are extremely happy.
Aaron K.
KLAMATH FALLS
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Business Response
Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, we really appreciate your feedback! Thank you again for choosing Chevrolet of Bend and we hope to see you again.
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Confirmed Sales Customer
They were friendly as soon as we walked in the door, has been the best new car experience I have had my whole life,I'm already thinking about another new vehicle
Richard B.
CULVER
Business Response
Hi, thank you so much for your high rating. Hi, thanks for taking the time to leave a review.
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Confirmed Sales Customer
Joe is knowledgeable, personable, and proved to be very helpful.
Lee K.
REDMOND
Business Response
Hello, we are glad we could help! We hope you have a great day!
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Confirmed Sales Customer
Larry and Rambo were awesome. They were both super knowledgeable, helpful and fun to work with. Would definitely recommend.
John R.
BEND
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Service Customer
They are very professional and have always taking really good care of me whenever I'm in there. Thank you guys
Keith D.
BEND
Business Response
We're glad to hear you found our staff professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Haydn provides excellent customer service. The area provided while waiting for service is a nice quiet area area to read and drink good coffee provide by the dealership.
Donald M.
BEND
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
Joe made the buying experience easy and straight forward. He and Scott were professional and very helpful, making the process painless. I had to fly to OR to find the right deal on the right truck, and these guys were great.
Douglas H.
LAKE TAPPS
Business Response
Hello, we are glad we could help! If you're ever in need of more help, please let us know!
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Business Response
Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Slightly difficult to get ahold of, but once I did all went great. Like the video of issue found during inspection.
Dennis C.
REDMOND
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great job and fast service! Thank you Terry and team!
Matthew H.
BEND
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!