This service was a return trip as a wheel cap had been lost during previous service. I new wheel hub was obtained but....honestly waiting for almost a month to get it because it was not ordered after calling three times....?! I just hate having a visible part missing on my ride. Wouldn't anyone?
Misdiagnosed the issue with my car. When asked if they felt the car was fine for a road trip they said it was fine and did not see any potential problem. Wife and kids were on a road trip and the car broke had issues 700 miles from home. Cost 1000.00 to get the family home. The issue turned out to be something Bend Chevrolet ruled out.
Walked in for an oil change without an appointment. The service rep got me checked in fast, and called me as soon as my vehicle was finished a few hours later. Very smooth process from start to finish.