Tire Protection Pledge
"Our commitment to your satisfaction."
1. Lithia Dealership Service Center will replace any tire purchased at a Lithia dealership that fails under normal driving conditions within 24 months of the original purchase or until the tread depth reaches 4/32". [See terms and conditions for exclusions.]
a. Customers will be reimbursed for tire replacement in the event of an emergency where they are unable to bring their vehicle to a Lithia Dealership Service Center for replacement. Customers must provide a receipt for the replacement as well as the defective tire. Only the cost of the tire will be reimbursed, labor is not covered. No other costs or repairs will be paid.
2. Customers who purchase their tires at a Lithia Dealership Service Center will receive free lifetime tire rotation at any Lithia Service Center according to the manufacturer's recommended intervals or every 5,000 miles, for as long as they own the vehicle.
a. Lithia Dealership Service Center will NOT repair "Run-flat" type tires. If a Run-flat tire requires a repair to resume proper operation; the tire MUST be replaced.
3. When you purchase tires from a Lithia Service Center you qualify for free flat rate for the life of the tire at any Lithia store.
4. Lithia registers tires online for customers who purchase them from a Lithia dealership so that in the event of a recall they will be notified by the manufacturer.