The salesman's style was a bit irritating at times, but I was happy with the final result. I came away with the vehicle I wanted at a good price. Dealership also gave me what I would consider a fair price for my trade in.
Brought my vehicle in for an oil service which had under 27,000 miles. Was quoted over 1,000 for recommended maintenance. Some of the additional recommendations I clearly understand however telling me I need to replace transfer case fluid, replace front differential fluid and perform rear differential service to maintain my manufacturer warranty was completely false! Need I mention I should perform fuel injection service diesel. Very misleading. Glad I have family who work for a Chevy dealer in the valley and also called the dealer I purchased the vehicle from and both told me they had not heard of what was expected. The gentleman who was helping me at you dealership was professional and polite. He however could not provide as to why your companies computer suggested some of what I mentioned at the beginning of this experience. I sure hope this doesn’t happen to elders who visit your place of business. Was tempted to post on fb but chose not to. Have a good day!
Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (541) 408-9394.
I'm loyal to the Bend Chevy Dealership, they have changed my oil every single time since owning my truck. However, I do not appreciate them trying to "upsale" a bunch of completely unnecessary services to my wife when she dropped off my truck. The list of 30,000 mile scheduled maintenance does not reflex what the owners manual dictates. You want me to pay $746 for unnecessary services, including changing the rear differential fluid and transfer case fluid at only 30k miles. What BS! I'm glad my wife is smart enough to not get taken advantage of. Thanks.
How long has Khrys worked there? I feel like I go to Chevy of Bend often yet have not met him until last visit. I am so glad I was able to meet him. While everyone is nice enough at Chevy if Bend, Khrys is so far the most helpful. He saw i had a need and fulfilled it without me having to ask or talk about it. What he didnt know was that we had just come back from California from visiting my daughters father who is dying from colon cancer. It was a very emotional trip and not only was I exhausted but the bearing on my car was breaking and my car was filthy. Khrys gave me a token for a car wash. Simple gesture that helped me greatly. So thanks very much for hiring such a thoughtful person.