Customer Reviews

They were flexible, got me in as soon as I could! Ben walked me through everything and worked with my warranty company to get me taken care of.

Excellent service, very professional and extremely satisfied. Job well done.

Ben, a service technician, was very very knowledgeable but what we needed. He helped us immensely and we thank him and the dealership…

They’re great

Stephen in service is an exceptional employee, my Tahoe was in your service dept. from 11/11 to 11/15 with excellent service needs met

Awesome service...

Quick and efficient service. Every one was friendly. No body else works on my truck. Thank you.

Joe Patnode made it super easy to pick-up our new Tahoe.

I don't have the truck yet ( It's being shipped) but so far Justin and Scott have been phenomenal.

Khrys and Terry always provide top notch customer service. The work done on my vehicle is first class.

Steve scheduled, arranged for, and completion of recall airbag inflator replacement for one of my cars in the morning and another in the same day’s afternoon!

Bend and Johnny 5 did excellent work.

Justin was absolutely amazing to work with! He was so helpful and knowledgeable!! He was always available for questions and was fast and efficient!

Justin Gift is the gentleman that helped us.... He is AWESOME!! Very comfortable and smooth transaction... even found us an extra savings that we didn't expect! He has been right there to answer all my questions... even made sure to keep me updated as my truck was in transit. I got top $$ for my trade-in and I couldn't be happier! I would highly recommend this dealership and especially Justin Gift!

My experience has been excellent. The level of customer service that Terry L has provided, has been exceptional. He has gone above and beyond and over delivered. I’m addition, Terry has managed to always deliver quality work with a smile and fantastic customer service.

Terry in service is awesome! He always goes overboard in helping me out. Thank you

Always great!

Had my oil change done quick

Brought my 2021 High Country 3/4 ton truck in for its first service with just over 3000 miles.I purchased the life time oil change when I bought the truck so everything was covered. Ben in service who is great called and said truck was ready so went back down to pick up my truck. Ben had paper work ready and I signed paper work and went out to leave and started truck and went through the menu to check items that were serviced. I noticed that the def was reading 1/2 full and paper work said they had topped it off. I went back in and asked Ben to take a look and he said it usually took driving it a ways and it would recalibrate itself. Next day looked at def gauge and it read half full still. Called your service desk and told them and Steven told me to bring it in and he would have it topped off. Brought it in they filled it and Steven brought truck back out and got in and went home. Couple hours later I went to get in truck and noticed something on side of truck and in the step up to get in back bed of truck the step up to get in back seat and looked in compartment where diesel and def are filled and there was def everywhere. I remember Steven saying they filled it until it overflows but it seems they overlooked cleaning it off the truck. It was a mess and had dried so it took some time to clean it up. I was extremely disappointed after spending $72,000 on my truck and experienced this on my very first service. I called and talked with Ben and he too was blown away by what he heard and offered to detail truck but I told him I would wash and see how it turned out. Not a good first experience with your service departments!

Terry in service always take such great care of our vehicles both personally and our work vehicles…as well as his technicians. Definitely recommend him and Lithia Chevrolet to everyone I know! Matt