698 Reviews Found
Confirmed Service Customer
Three strikes your out, never go to this Chevy dealer again
Jamie T.
REDMOND
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
the service rep. was great but they never topped off the def tank.
Fritz M.
FORT ROCK
Business Response
Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Terry in service was helpful and made sure things were handled correctly. Tire sensor wouldn't reset, so he had me come by and took care of it ASAP.
Daniel H.
SUNRIVER
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Chevrolet Of Bend
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Confirmed Service Customer
LOVED working with Ben. His customer service is impeccable, he is prompt and clearly communicated with me.
Katie T.
REDMOND
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
My truck had a full engine breakdown due to a faulty part in 50k miles then i was charged for a part that should have been recall material or gm should be accountable for since it is faulty in a consistent manner. But instead it is just talk of no warranties?
Clayton H.
BEND
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Confirmed Service Customer
Ben helped me he is always knowledgable and on top of things. I had an appointment and everything was done properly and on time.
Michael K.
BEND
Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi there, thank you for taking the time to leave a review for us at Chevrolet Of Bend. We're happy we could meet your expectations!
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Confirmed Service Customer
Steven took care of my vehicle in short order. Many thanks!
Jeffrey P.
BEND
Business Response
Hi there, your satisfaction is our top priority. Thank you again for leaving us this response!
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Confirmed Service Customer
Steven was great and the staff were friendly. They were backed up and had to keep my truck overnight, but that was explained in a polite and thoughtful manner, which I appreciated.
Andrew L.
BEND
Business Response
Hello, we're glad to hear you enjoyed your visit. We hope you have a great day!
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Confirmed Sales Customer
Probably as well as you can get during coronavirus. Very accommodating to distancing and masks. Still always perplexed as to why it has to require so many BS signature and forms to just pay cash and leave with a car.
Michael N.
SAINT ALBANS
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Chevrolet Of Bend
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Confirmed Service Customer
Taken right in for my appt for an oil change on my Silverado and done in short order.
Thomas H.
TERREBONNE
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Service dept. got my vehicle in for an oil change and fuel filter very quickly, less than 190 minutes on a busy morning.
Steven W.
BEND
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Sales Customer
Justin did a good job helping us through our end of lease and starting a new one. Only drawback is our new vehicle is slightly less convenient to our needs. Lots of new bells and whistles that are comfortable but to much car like, needs to be more truck like. We are farmers, that's our perspective.
Michael R.
REDMOND
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
My batteries went dead and Terry got me in same day and could not have been more pleasant. Best experience I have had in a long time at a dealership. Thank you.
David T.
BEND
Business Response
We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.