I attempted to have several other mechanics help us but none were really engaging or interested in helping us and not very knowledgeable as to all of the specifics our Tahoe needed. The dealership was thorough and systematic with thier approach and performed a comprehensive inspection and service. We had a lot of work done and it was very expensive, but based on the results of the vehicle inspection we determined that it was worth investing in the vehicle for our current circumstance. Shane, acknowledging the financial investment, had the vehicle detailed made the overall experience great!
Hi Scott, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!
My experience was excellent at your service center starting with Mr. Barnes, the service attendant, all the way through the experienced technicians. The service/repair was completed on time as described. Thank you for your excellent service...
Your dealership was extremely busy when I arrived for my oil change appointment. I stood in the waiting area while two of your three employees there handled phone calls. While I was waiting, three more customers entered, so now the area by the entry door was packed. At age seventy-seven, it is very difficult for me to stand for any length of time. When an employee was free to help me, I suggested that there was room in front of the glass windows facing the drive-through bay for at least four folding chairs for anyone waiting to sit on. That would have cleared the doorway entrance and also provided a natural line for "Who's next?" I mentioned this to the employee who helped me, and he said "That's a good idea." I hope you will consider my suggestion; I believe it would reduce the Chinese fire drill atmosphere of you patron service entrance.