Customer Reviews

I got in early without an appointment. I was helped right away. I was given an estimate of when my truck would be done. It was ready right on time and the work was excellent.

Your service rep was arrogant, I believe he tried to add to our repair items. I spent 2 hours taking my car to your dealership and now will have to come back. I will never get this time back. Next you made me pay in advance for the parts, which you pay General Motors for in 30 days and parts won’t be available for at least a week! What a float! Plus you CHARGE me to find out what was wrong with my car, when I explain to the arrogant service rep what was needed prior to coming in, oh ya you made me wait a week to get an appointment and then took your time to do diagnostic work.

I have ALWAYS received excellent service from Chevrolet of Bend! Thank You!

Went in for a service problem with my transmission, which the dealer had replaced for me less than 2 years before. They tried to fix the Problem two different times. After spending over $1200, the problem again appeared the day after it was supposedly repaired.

SERVICE WAS AWESOME GREAT PEOPLE

Ben Thornton was our service advisor, and along with your service department, they were very quick and efficient. Thanks for a good experience.

Friendly and timely, as expected.

The dealership told me that I had only 1mm left between the squealers and the brake pad of my rear brakes. The dealership told my wife that it was urgent that we replace the rear brakes due to only 1mm left. She proceeded to have the dealership replace the rear brakes as recommended with one condition, that the dealership provide us with the worn out brake pads. We received the brake pads and there was 3mm left between the squealers and the brake pad on one and 2.5mm left on the other one. This is fraud plain and simple. In fact if the dealership does not make this right, we will be contacting our local news agency to run a story on how they preyed on my unsuspecting wife, and committed fraud.

Ben in service is great

Barry was awesome, thanks again!

Sold me something I did not need, tried to convince me of a problem that couldn’t be fixed and then said the parts I needed weren’t available anywhere in the whole country but said I had to pay in full to “get the part manufactured “.

Ben is very clear with the tasks at hand and was fair with our resolution of final pricing, before the job was awarded to your dealership

I needed an oil change and was going to leave my vehicle overnight and pick it up the following morning at opening in time for a meeting I needed to be at. I was told that it would not be ready in time because the service techs didn’t start until eight which was also the time of my other appointment. However, even though it was late in the day with a filled schedule for the technicians, they were able to, “squeeze me in” and have my truck serviced before closing. The employees are always very accommodating and will do what they can to help you. A friendly and pleasant environment to be around!

quick and easy

Rex Long was amazing! First time I’ve bought a vehicle from any sales lot. But not the first time I have tried. His approach was welcoming and easy.

The “drop by” diagnosis was appreciated as we were needing to depart for out of town on a difficult trip with severe winter conditions ahead. We were delayed only 1/2 days departing.

They were able to get car in on short notice and then also noticed it was due for oil change so took care of that too

you never did find out why my check engine light came on so im worried it will come on again just as warrenty runs out

Rex and other employees did whatever it took to get us what we wanted worked with us very well! He helped us very much!

Khrys, Gary and Victor took great care of me!