689 Reviews Found
Confirmed Service Customer
Ben--my service rep--was communicative, friendly and responsive. The work done had a high level of attention to detail. For example, I have an after-market LED attached to my bull bar. It's been super loose since I installed it--not anymore!
Tony H.
BEND
Business Response
Hi, thank you for the high star rating! Thanks again for the recommendation, and have an amazing day!
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Business Response
Customer satisfaction is our #1 priority, and it's wonderful to hear you enjoyed working with our team. Please don't hesitate to give us a call with any further questions you may have.
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Business Response
We appreciate your positive review about your recent experience with us! Thank you again for choosing Chevrolet Of Bend and we hope to see you again.
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Confirmed Service Customer
When you spend $4,000 in service work it would nice to at least get your car washed. I would recommend the invoices are made more user friendly so an average person could understand what was done to the car.
Travis B.
REDMOND
Business Response
Hi there, thank you so much for your positive comments about Chevrolet Of Bend! We're looking forward to your next visit with us!
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Confirmed Service Customer
Ben was exceptional! His attention to detail from setting the appointment, to explaining all the services that were going to be done, to going over everything with me when the work was done, to the follow up was second to none. This is one of the reasons why I come back to Chevrolet of Bend!!
Richard A.
BEND
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Dropped off vehicle for oil change w/o appt about 10am assuming the oil would be changed the following day. They were able to change it the same day. Top off of DEF tank very nice touch!
Tommy R.
BEND
Business Response
Thank you so much for your business! We are happy to hear that our team provided you with exceptional service. If there's anything else we can do to assist you please don't hesitate to give us a call. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
These guys are great, they always take care of me and my Duramax!
Troy C.
PRINEVILLE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
Always fast, professional and friendly service.
Tyler H.
REDMOND
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Worked with us for our financing. Treated very well. Thanks
Kenneth K.
MADRAS
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Service was perfect! Steven was great to work with!
Allison B.
N
Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
The dealer Brian did a great job. I wasn���t happy that the trade in value for my 2017 Colorado was $21k, but our local dealer gave me over $25k. If I wasn���t wanting a specific truck you have coming in I wouldn���t deal with you guys.
Renee B.
JACKSONVILLE
Business Response
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Great service dropped my truck off for a oil change and got done in a timely manner zero complaints
Shawn S.
BEND
Business Response
Hello, we really appreciate your feedback! Thanks for taking the time to leave a review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I always appreciate the quick response time in the service department to help get me back on the road. Thank you
Martin A.
LAPINE
Business Response
Hello, we're glad to hear you enjoyed your visit. We're looking forward to your next visit with us!
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Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet Of Bend and we hope to see you again soon! Thank you again for choosing Chevrolet Of Bend and we hope to see you again.
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Business Response
Hi there, thank you for taking the time to leave a review for us at Chevrolet Of Bend. We're happy we could meet your expectations! We look forward to your next visit! Take care!
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Confirmed Service Customer
I purchased my truck with an extended warranty and additional coverage. I brought my truck in for rutine oil and fuel filter change, normal. Although, my truck was indicating fault by check engine light, stabilatrack light and an audible noise coming from the passenger transmission side area. To be charged aprox 160 additional dollars to plug in a diagnostic check computer and tell me everything is great is out of line. This is a service that I can get for free from ANY auto parts store. Also, the howling clacking sound is still there. I'm sure it's not a "normal" noise. So, the service here is hit or miss on service, further I'm being forced to take my truck to a diesel driveline specialist to spend more money. Not very happy from my last visit.
William A.
PRINEVILLE
Business Response
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
Terry helped me out by getting me squeezed in. I made an appt online, but apparently Chevy���s system doesn���t talk to the dealer���s. In 2021, that���s hard to comprehend. But, Terry worked it out quite well. Truck was done prior to promised time, as well!
Edward H.
BEND
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.